Accessibility at Storage Surrey
This Accessibility Statement explains how Storage Surrey works to make our website and online services usable for as many people as possible, including disabled users and those who rely on assistive technologies. Our goal is to provide an accessible Storage Surrey experience so that customers can find information about our storage options in Surrey with confidence and independence.
Our accessibility commitment
We are committed to meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised as an international standard for making websites more accessible and user friendly. By following WCAG 2.1 AA, we aim to offer a consistent and inclusive experience for everyone who visits our Storage Surrey website.
Accessibility is an ongoing process. We regularly review our site, plan improvements and consider accessibility whenever we update content, design or functionality related to our storage services in Surrey.
How we support different users
Our site is designed to support a wide range of users, including people who use screen readers, speech recognition software, screen magnifiers or other assistive tools. We also consider users with different levels of vision, hearing, mobility, and cognitive needs when planning changes to our accessible Storage Surrey content.
We aim to provide clear headings, concise paragraphs and simple navigation so that customers can quickly find information about units, pricing and location details across Surrey.
Screen reader compatibility
The Storage Surrey website is developed to work with modern screen readers. We use semantic HTML so that headings, paragraphs and lists are announced clearly. Images that convey important information are provided with text alternatives so that users who cannot see them can still understand what is being shown.
Form fields are labelled so that screen reader users can understand what information is required, for example when requesting details about accessible storage options in Surrey. We also aim to keep link text descriptive so that it makes sense when read out of context.
Keyboard navigation
Our website can be navigated using only a keyboard. Interactive elements such as navigation menus, buttons and form controls are designed to be reachable and usable via the Tab, Shift plus Tab, Enter and Space keys. Visible focus indicators help users see where they are on the page at all times.
We regularly test keyboard navigation to support users who cannot use a mouse or prefer keyboard access for health or convenience reasons while exploring storage solutions in Surrey.
Text, layout and readability
We aim to present information in a clear, readable format with consistent layouts across the site. Content about our Storage Surrey services is written in plain language where possible, avoiding unnecessary jargon and long, complex sentences.
Our design seeks to provide sufficient colour contrast between text and background. Where colour is used to convey meaning, we aim to provide an additional visual indication so that information remains accessible to users with colour vision differences.
Ongoing improvements
While we strive to meet WCAG 2.1 AA standards, we recognise that there may be areas that can be improved. We are continually working to enhance the accessibility of our Storage Surrey website and to address any issues that are identified during testing or reported by users.
As we add new features or update our online booking and enquiry tools, we review them against accessibility guidelines to maintain and improve an accessible Storage Surrey experience.
Contact for accessibility requests
If you experience any difficulty using the Storage Surrey website, find content that is hard to access, or need information about our storage facilities in an alternative format, we encourage you to contact us. Please provide as much detail as you can about the page, the issue you encountered and how you are accessing the site, such as your device and assistive technology.
We will review your request and do our best to provide the information you need in an accessible way. Your feedback helps us improve the accessibility and usability of our services for everyone in the Surrey area.




